Privacy Policy

🔒 Privacy Policy

At Truck transmission repair Brownsville, we are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, storage, access, and protection of personal data as required by various privacy laws globally, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.

Scope of this Policy

This Privacy Policy applies to all interactions with our website, applications, services, and products at https://truck-transmission-repair-brownsville.rgvtruckparts.com. Please be aware that this policy does not govern the data practices of third-party platforms, applications, or services that you may access via links on our platform, each of which has its own privacy policy.

Processing Activities

Our processing activities include interactions when you:

  • Use our applications and services as an authorized user.
  • Visit our websites linked to this Privacy Statement.
  • Receive communications from us, such as newsletters, emails, calls, or texts/SMS.

Personal Data Collection

We collect various types of personal data for the smooth functioning of our services. This includes:

  • Account Information: To manage your account and provide personalized service.
  • Payment Information: To process transactions and maintain financial records.
  • Financial Information: For invoicing, auditing, and accounting purposes.
  • Purchase Information: To facilitate purchases and improve customer experience.
  • Mobile Device Identifiers: To enhance user experience and deliver targeted content.
  • Location Data: To provide location-specific services and offers.
  • Feedback: To improve our products and services based on your input.
  • Social Media Information: For social media engagement and advertising purposes.
  • Product Information: To tailor product recommendations and support.

We collect this data through user input, interactions with our services, and by utilizing automated technologies such as cookies and tracking tools. Third parties may also provide us with personal data, consistent with their privacy policies.

Cookies

Our website uses cookies to ensure the best possible experience for our users. These cookies are essential for the website to function correctly, help us understand user preferences, and optimize our marketing strategies. Users can manage non-essential cookies through our Cookie Manager, where they can accept or reject different types of cookies.

Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are fulfilled or the applicable retention period has expired, we take steps to delete or anonymize the data in a secure manner.

Security Measures

We implement robust organizational safeguards and security measures to protect your personal data against unauthorized access, use, modification, destruction, or disclosure. This includes encrypted communication channels and engaging with third-party processors who uphold high standards of data protection.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on your location, you may have certain rights with respect to your personal data, including the right to access, rectify, erase, restrict processing, transfer your data, object to processing, and the right to lodge appeals or complaints with a supervisory authority. To exercise any of these rights, please contact our privacy team with clear instructions regarding your request.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on our website. We encourage you to review the policy periodically to stay informed about how we are committed to protecting your personal data and providing transparency.

Contact Information

If you have any inquiries, wish to unsubscribe from our communications, or have questions about our privacy practices, please contact us at [email protected] or by sending a written correspondence to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.